Terms of service

Terms of Service | Customer Agreement & Policies | Chopster

Read Chopster’s Terms of Service. Learn about our store policies, ordering terms, product usage, customer rights, and legal agreements before shopping with us.

OVERVIEW

Welcome to Chopster. Chopster operates this website, providing you with a curated shopping experience, product catalog, tools, and services collectively, the Services.

By browsing, accessing, or purchasing from Chopster, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. Please read these terms carefully, as they outline your legal rights, responsibilities, and key limitations of liability.

SECTION 1 – ACCESS AND ACCOUNT ELIGIBILITY

  • Age Requirement: By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.
  • Dependents: You grant consent for any of your minor dependents to use this site under your supervision.
  • Accurate Information: To make a purchase or create an account, you must provide correct, current, and complete details (such as email, shipping address, and payment info).
  • Account Security: You are solely responsible for maintaining the confidentiality of your login details and all activities under your account. Accounts may not be transferred, sold, or assigned to third parties.

SECTION 2 – PRODUCT ACCURACY AND AVAILABILITY

  • Visual Representation: We make every effort to display product colors and specifications accurately. However, actual colors may vary slightly depending on your device screen settings.
  • Product Changes: Descriptions, pricing, and availability are subject to change without notice at our sole discretion.
  • Quantity Limits: We reserve the right to limit sales quantities or discontinue products at any time.

SECTION 3 – ORDERS AND CANCELLATIONS

  • Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Acceptance occurs once payment is verified and your order confirmation is issued.
  • Cancellation Requests: Orders cannot guaranteed to be changed or canceled once accepted. If an order is modified or canceled by us, we will attempt to notify you via the contact details provided.
  • Personal Use Only: Products purchased are intended strictly for personal, household use and not for commercial resale or export.
  • Returns: All purchases are subject to our Return and Refund Policy.

SECTION 4 – PRICING AND BILLING ACCURACY

  • Price Changes: Prices, discounts, and promotions may change without prior notice.
  • Exclusions: Unless explicitly stated, displayed prices exclude applicable taxes, customs duties, shipping, and handling fees.
  • Payment Authorization: You guarantee that the credit card or payment details provided are valid, authorized, and that all incurred charges will be honored by your payment issuer.

SECTION 5 – SHIPPING AND RISK OF LOSS

  • Delivery Estimates: All shipping timeframes are estimates and not guaranteed. We are not liable for carrier or customs delays.
  • Transfer of Risk: Title and risk of loss pass to you once the package is transferred to the logistics carrier.

SECTION 6 – INTELLECTUAL PROPERTY RIGHTS

All website content including logos, product images, graphics, text, branding, and designs is the exclusive property of Chopster or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

  • Permitted Use: You are granted a limited license to access our site for personal, non-commercial use only.
  • Restrictions: You may not reproduce, distribute, modify, republish, or exploit any site content without prior written permission from Chopster.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

  • Optional Tools: We may provide access to optional third-party tools (e.g., chat tools, analytics widgets) provided "as is" without warranties.
  • External Links: Hyperlinks on our site may lead to third-party platforms. We are not responsible for inspecting, evaluating, or securing third-party content or transaction policies.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Chopster is hosted on the Shopify ecommerce platform. However, all transactions and sales agreements are made directly between you and Chopster. Shopify is not responsible for product performance, injury, or sales claims, and you expressly release Shopify from all liabilities arising from your purchases with Chopster.

SECTION 9 – USER FEEDBACK AND SUBMISSIONS

If you send us product reviews, suggestions, ideas, or creative proposals ("Feedback"), you grant Chopster a perpetual, royalty-free, worldwide license to edit, copy, publish, and use that Feedback in any medium for commercial or non-commercial purposes.

SECTION 10 – PROHIBITED USES AND AGENTIC BOT RULES

You are strictly prohibited from using the Services or site content for:

  • Unlawful, fraudulent, or malicious purposes.
  • Harassing, abusing, or defaming others.
  • Uploading viruses, malware, or destructive code.
  • Scraping, harvesting, or extracting data via automated tools or AI agents without explicit permission.

SECTION 11 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • Service Provision: All products and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
  • Liability Cap: To the fullest extent permitted by law, Chopster, its officers, employees, and affiliates (including Shopify) shall not be held liable for direct, indirect, incidental, punitive, or consequential damages resulting from your use of our Services or purchased items.

SECTION 12 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Chopster and Shopify against any claims, losses, liabilities, or legal fees arising from your breach of these Terms, your misuse of our Services, or your violation of third-party rights.

SECTION 13 – GOVERNING LAW & CHANGES TO TERMS

  • Governing Law: These Terms shall be governed by and construed under the laws applicable to the jurisdiction of Chopster's headquarters.
  • Policy Updates: We reserve the right to revise these Terms at any time. Material changes will be posted on this page with an updated date. Your continued use of the site signifies acceptance of those updates.

SECTION 14 – CONTACT INFORMATION

For questions regarding these Terms of Service, please reach out to us:

  • Trading Name: Chopster
  • Customer Support Email: admin@chopster.co.uk